Privacy policy

Effective Date: December 7, 2025

At Envoxi, accessible from https://www.envoxi.com, one of our top priorities is the privacy of our visitors and users. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

a. Information You Provide to Us:

• Name, email address, and other contact details
• Any information submitted through contact forms or user accounts

b. Automatically Collected Data:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide, maintain, and improve our services
• Respond to inquiries or support requests
• Monitor website performance and security
• Send updates, promotional content, or newsletters (only if you opt in)
• Comply with legal obligations

3. Cookies

We use cookies to improve user experience and analyze traffic. You can control or disable cookies in your browser settings. Some features may not function properly without them.

4. Third-Party Services

We may use trusted third-party tools (like Google Analytics or advertising partners) that collect, monitor, and analyze data to help us improve our services or monetize traffic. These third parties may have access to your data solely to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data:

• With service providers who help operate the site
• If required by law or to protect our legal rights
• In case of a business transfer (e.g., merger or acquisition)

CCPA/CPRA Notice (California Residents)

Envoxi does not sell or share personal information as defined under California law. California residents have the right to:

• Request access to the personal data we hold
• Request deletion
• Request correction
• Opt out of the sale or sharing of data (not applicable since we do not sell or share data)

To file a request: [email protected]

6. Legal Basis for Processing (GDPR)

For users located in the EU/EEA/UK, we process your data under the following legal bases:

• Consent — when you opt into services or marketing
• Contract — to provide services you request
• Legitimate Interests — analytics, security, service improvement
• Legal Obligation — compliance with applicable laws

7. International Data Transfers

Your information may be transferred and stored outside your country, including to servers located in the United States or Canada. We use standard contractual clauses and equivalent safeguards to protect your data according to GDPR standards.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Fulfill legal and accounting requirements
• Resolve disputes
• Enforce agreements

Analytics data may be retained for up to 26 months, unless otherwise required.

9. User Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Correct inaccurate information
• Delete your personal data
• Restrict processing
• Object to processing
• Withdraw consent
• Data portability (receive your data in a usable format)
• Lodge a complaint with a data protection authority

To submit a request, email: [email protected]

10. Google Analytics Disclosure

We use Google Analytics to understand usage patterns. Google may collect:

• IP addresses
• Device info
• Browsing behavior

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Google’s privacy policy is available on their website.

11. Children’s Privacy

Envoxi does not knowingly collect personal information from children under 13. If you believe your child has provided personal information, contact us and we will take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the “Effective Date”
• Notify users via email or a banner notice if the changes are significant

13. How to Contact Us

Email: [email protected]

Phone: +1 (647) 560-7582

Website: www.envoxi.com

Legal entity: Envoxi Software S.A.R.L